Shangri-La Hotel Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250show map
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Highlights
9
SuperbBased on  614 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Malaysia

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Overview

The elegant Shangri-La Hotel is a 5-star property placed 15 km from Sunway Lagoon. Offering accommodation in a 28-story traditional building, the hotel was remodeled in 2009.

The hotel is around 30 minutes on foot from the city center. Shangri-La Hotel is connected with other parts of Kuala Lumpur due to a bus stop located nearby.

Shangri-La Hotel is set close to monuments, a gallery and a mosque as well as Petaling Street, which is 1450 meters away.

Shangri-La Hotel is situated about 25 minutes drive from Sultan Abdul Aziz Shah airport.

Rooms

There are 662 guestrooms featuring premier flat, premier king suite and executive king suite equipped with a mini bar, a heating system, TV, a wardrobe and a trouser press. Some rooms at Shangri-La Hotel have a view over the city. These luxury rooms come with a hairdryer, a separate shower and toiletries supplied in a spacious bathroom.

Eat & Drink

Guests can dine at the lovely on-site restaurant serving local cuisine. The modern bar serves a selection of coffee, tea and cocktails. Servring a selection of food Lafite and Hakka Republic Wine Bar & Bistro are placed a 5-minute walk away.

You can start your day with a buffet breakfast, which costs MYR 66 per person per night. 

Services

There are currency exchange, a luggage storage and a cloakroom available on the premises.

Relax

Providing a spa lounge, a health club and a hot tub along with Turkish steam bath and massage, Shangri-La Hotel ensures guests a pleasant stay. On-site fitness amenities include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of floors:   28.  Number of rooms:   662.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Squash

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Halal food
  • Coffee/Tea in lobby
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Private swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • In-room air conditioning
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Bukit Bintang Monorail StationBukit Bintang Monorail Station3300 ft
Kuala Lumpur Convention CenterKuala Lumpur Convention Center2300 ft
Suria KLCCSuria KLCC2300 ft
Pavilion Kuala LumpurPavilion Kuala Lumpur2700 ft
Capital SquareCapital Square2700 ft
Capital SquareCapital Square2700 ft
Bukit Bintang PlazaBukit Bintang Plaza2700 ft
Farenheit 88Farenheit 883300 ft
KLCC ParkKLCC Park2700 ft
Menara Kuala LumpurMenara Kuala Lumpur1100 ftNo. 2 Jalan Punchak Off Jalan P Ramlee
Petronas Twin TowersPetronas Twin Towers2400 ftKuala Lumpur City Centre
Cocoa BoutiqueCocoa Boutique1600 ft139 Jalan Ampang
Muzium TelekomMuzium Telekom1600 ftJalan Raja Chulan
Kuala Lumpur City Centre Kuala Lumpur City Centre 2500 ft Kuala LumpurMalaysia
Suria KLCC MallSuria KLCC Mall2400 ft Kuala LumpurMalaysia
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LafiteLafite100 ftShangri-La Hotel, lobbby level, 11 Jalan Sultan Ismail
Hard Rock CafeHard Rock Cafe600 ftGroud Floor , Concorde Hotel, 2 Jalan Sultan Ismail
Melting Pot CafeMelting Pot Cafe300 ftJalan Sultan Ismail, Concorde Hotel
Luna BarLuna Bar500 ftKH Tower, Jalan Punchak
Pavilions LoungePavilions Lounge300 ftSheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail
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National Monument Kuala LumpurNational Monument Kuala Lumpur1.6 mi
Parliament HouseParliament House1.9 mi
Central Market aka Pasar SeniCentral Market aka Pasar Seni5000 ft
Kuala Lumpur Railway StationKuala Lumpur Railway Station1.2 mi
Putra World Trade CentrePutra World Trade Centre1.2 mi
Sungei Wang PlazaSungei Wang Plaza3700 ft
Stadium NegaraStadium Negara5000 ft
Merdeka StadiumMerdeka Stadium1.1 mi
Open University MalaysiaOpen University Malaysia1.1 mi
Kuala Lumpur Convention CentreKuala Lumpur Convention Centre2500 ftJalan Pinang
Petrosains Science Discovery CentrePetrosains Science Discovery Centre2600 ftThe Discovery Centre, Level 4, Suria KLCC Petronas Towers
Galeri PetronasGaleri Petronas2600 ftLevel 3, Suria KLCC, Jalan Ampang Kuala Lumpur City Centre
Taman KLCC Taman KLCC 2700 ftKuala Lumpur City Centre, Kuala Lumpur
Peter Hoe Evolution + BeyondPeter Hoe Evolution + Beyond2800 ftJalan Doraisamy 56-1, 1st floor The Row KL, Chow Kit
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Getting around
Train
Ampang Park Station1.0 mi
Old Kuala Lumpur Railway Station1.4 mi
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Reviews
8.8
SuperbBased on  614  reviews
  • 7.8
    Fabulous

    Proximity to shopping malls good. Breakfast very good

    Life guards at pool not nice- no smile, nothing. Not welcoming at all. Rooms pretty small for two. Other hotels in kl provide more spacious rooms (Hilton). Shangri La is saying on their webpage that they renovated all rooms. Really?! I can't believe it. Old fashioned style for older people (I am 39 years)

  • 10.0
    Exclusive

    This hotel like most Shangri-La hotels and resorts worldwide makes you feel at home. Pampers you to the max and takes care of the smallest detail. My room wasn't ready when I arrived so instead of making me wait they upgraded me to a one bedroom suite. True I am a regular but they also upgraded my colleague to a deluxe room instead of a standard upon arrival. Checkout was 4pm as part of the deal. Price very reasonable. Highly recommended.

  • 10.0
    Exclusive

    Really excellent hotel & the best in kl. We would stay agian if we visit Kuala Lumpur. The spa is great and very clean with all facilities. The hotel location is excellent, close to every thing. Breakfast at hotel is superib.

  • 10.0
    Exclusive

    The best ever hotel I stay in Kuala Lumpur every thing is perfict specialy hotel staff

  • 8.2
    Fabulous

    excellent breakfast, also the dinner is very good

  • 6.2
    Good

    Brakfast and location are the best things about that hotel. there's free WiFi at some rooms. Free use of business center. Nice live music (jazz and blues) played on the loby.

    Rude and arrogant recptionist. Very old and outdated rooms, not the 5 star rooms you may expect

  • 10.0
    Exclusive

    Very clean Excellent Location Very quite

  • 9.6
    Exclusive

    The hotel lived up to its reputation as the No.1 hotel in KL. Excellent staff and facilities. Having booked a hotel car for transfer from KLIA I was impressed by being taken directly to my room on arrival with minimal check-in formalities. In-room facilities were good, even in one of the smaller rooms. Good speed free wireless internet available in all areas.

  • 10.0
    Exclusive

    Although we had a one night stay, I must say we thoroughly enjoyed the all around cleanliness and luxury of the hotel. The pillows on the bed was our favourite as it made our stay very comfortable. In other words, it was pure luxury which we enjoyed thoroughly. mr and mrs e. fernandez

  • 10.0
    Exclusive

    Excellent appointments in room. Staff as good as any we have encountered. No request too small or difficult.

    I can not even dream up a negative point!

  • 10.0
    Exclusive

    Staff facilities and luxury

  • 10.0
    Exclusive

    Amazing staff, lovely clean room, location. If you go to KL, deffo stay at this hotel.

    Breakfast could be slightly better

  • 9.6
    Exclusive

    The Hotel was sensational, it is a luxury hotel and priced as such. The rooms and facilities are great. Breakfast buffet was as you expect in 5 star hotels. The Japanese restaurant is great. It was a nice weekend stay to spoil myself and girlfriend

  • 10.0
    Exclusive

    Perfect hotel, location, breakfast, clean, polite staff

  • 10.0
    Exclusive

    We loved it Staff were great and food tasty

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Highlights
9
SuperbBased on  614 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Malaysia

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Train
Ampang Park Station1.0 mi
Old Kuala Lumpur Railway Station1.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
0Guests / room